Professor Alexandra Gerbasi and her co-author Professor Christine Porath (Georgetown University) presented at Academy of Management in the symposium “Answering the Call: New Directions in the Study of Workplace Interactions”. They presented their paper “Does Civility Pay?: It Pays to Play Nice”. Their paper addresses the rising incidence of incivility at work. Despite the increased need for civility, little is known about potential individual benefits of civility, defined as behavior involving politeness and regard for others in the workplace, within workplace norms for respect. Recent research suggests that being civil may be hazardous to influence, power, and income.Yet, throughout history, civil behavior was extolled because it paid back dividends to the person who behaved well. The focus of this research is whether that holds true. They investigate whether civility benefits people. In an over-time social network study of a Research and Development department (n=31) of a biotechnology firm, they find that people who perceive a member as civil, will be more likely to seek that member out for work advice and see that other member as a leader. The more the individual is perceived as civil by others in his or her network, the better his or her performance. Being sought for work advice and viewed as a leader mediate this effect.